We adhere to a strict cancellation policy and therefore the responsibility of the patient/client.
Through our Online Booking portal, patients enjoy the convenience of canceling, rescheduling, or moving their appointments up to 24 hours before the scheduled time. However, please note that after this window, the online booking system does not permit changes, and a 'cancellation fee' equivalent to the cost of the booked appointment will be incurred
Patients are autonomous in the booking process, through the cancel link contained in the Appointment Confirmation Email -sent at the time of the appointment booking.
At present, we do not offer a phone/receptionist service).
Any prepaid fee is remains in credit for a period of 3 months.
By ticking the indicated box at the time of booking, this policy was accepted as a condition of the appointment
