Our strict cancellation policy applies to all appointments and for each booking. Cancelling with more than 24 hour notice is required to avoid incurring the Cancellation Fee. The Cancellation Fee is equivalent to the cost of the booked appointment.
Personal Training & Pilates Sessions However, if an additional Personal Training Session is booked before the usual scheduled session ie. in addition to that session, there will be no cancellation charge. This applies for up to 2 occasions per calendar year.
Physiotherapy Appointments If a physiotherapy session is scheduled within 7 days of the cancellation, the cancellation fee will go towards that session. This applies for up to 2 occasions per calendar year.
